Spurtcommerce now comes with a new addon called 'Abandoned Cart' with the cutting-edge "Cart Tracking and Follow-up" feature, designed to empower administrators in optimizing customer engagement and increasing sales conversions. This feature offers a seamless and efficient way to manage customer shopping carts, ensuring that no potential sales opportunity is missed.
Features
- Keep track of customers who currently have items in their shopping carts. The real-time "Live Cart" view on the admin dashboard provides instant insight into active shoppers.
- Automatically categorize carts as "Abandoned" after 24 hours of inactivity. Admins can access the "Abandoned Cart" list to re-engage customers who didn't complete their purchases.
- Send personalized follow-up messages to customers with abandoned carts and remind them about the carts that were left without purchasing.